Privacy Policy

Last updated: May 25, 2020

We Respect Your Privacy

We respect your right to privacy and are committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information.

We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and, to the extent applicable, the EU General Data Protection Regulation (GDPR).

“Personal information” refers to information we hold which is identifiable as being about you, such as your name, email address, identification number, or other information that can reasonably identify an individual, either directly or indirectly.

You may contact us in writing at [email protected] for further information about this Privacy Policy.

What Personal Information Is Collected

We may collect and store personal information you submit through forms on our website, provide to us directly, or give to us in other forms. This may include your:

  • Name
  • Email address
  • Phone number
  • Address

We do not store financial information. If you provide financial details to a third-party billing service while purchasing a product or service, your information is subject to their terms and conditions, not this Privacy Policy.

How We Collect Your Personal Information

We collect personal information in several ways, including:

  • Through interactions with us electronically, such as via website forms or email.
  • When you access our website or engage in business activities with us.

By providing us with your personal information, you consent to the supply of that information subject to this Privacy Policy.

How We Use Your Personal Information

Personal information is used to:

  • Provide products and services as part of our business activities.
  • Administer business operations.
  • Send updates, promotional materials, or notifications about our services.
  • Respond to enquiries or complaints.

If you withhold personal information, we may be unable to provide certain products or services or allow you to fully access features of our website.

We may also disclose your information if required by law or in response to a legal request.

Disclosure of Your Personal Information

We may disclose your personal information to employees, officers, advisers, agents, suppliers, or subcontractors when necessary for business purposes. In such cases, we ensure that your information is treated according to this Privacy Policy.

Security of Your Personal Information

We take security seriously and use appropriate physical, electronic, and managerial procedures to protect your personal information. However, we cannot guarantee the security of information transmitted online and recommend taking measures to safeguard your own data.

Access to Your Personal Information

You can request details of the personal information we hold about you. If you believe any of your information is inaccurate, outdated, or incomplete, contact us at [email protected].

We may refuse access in certain circumstances as outlined by law.

Complaints About Privacy

If you have any complaints about our privacy practices, please email [email protected]. We take complaints seriously and will address them promptly.

Website Usage

When visiting Married by Josh, we may collect information such as browser type, operating system, and referral websites to analyse usage patterns and improve our services.

Third-Party Sites

Our site may contain links to external websites. These are provided for convenience, and we are not responsible for their privacy practices.

Cookies Policy

Our website does not use cookies or store cookie-related information.

Changes to This Privacy Policy

We may update this policy occasionally. Changes take effect immediately upon posting. Please check back regularly for updates.